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Refund Policy

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Last Updated: March 2026

Thank you for using misitioweb.do. This Refund Policy outlines the terms under which refunds may be granted for our services.

1. 📌 General Policy

misitioweb.do offers digital services, including AI website creation, ecommerce tools, and booking systems.
Due to the nature of digital products, all payments are generally non-refundable.

2. 💰 Subscription Payments

  • All subscription fees (monthly or yearly) are billed in advance.

  • Once a payment is processed, it is non-refundable, except in specific cases outlined below.

  • You may cancel your subscription at any time, but no refunds will be issued for unused time.

3. 🔁 Exceptions

Refunds may be granted in the following cases:

  • Duplicate or accidental payments

  • Technical issues that prevent service usage (verified by our team)

  • Unauthorized transactions (subject to review)

All refund requests are reviewed on a case-by-case basis.

4. ⏳ Refund Request Period

  • Refund requests must be submitted within 7 days of the transaction date.

  • Requests made after this period may not be eligible.

5. 🛒 Third-Party Services

  • Payments made to third-party providers (e.g., domain registrars, payment gateways) are not covered by this policy.

  • You must contact the respective provider for refunds.

6. 🌐 Domains & Custom Services

  • Domain purchases, renewals, and transfers are non-refundable.

  • Custom services or setup fees (if applicable) are also non-refundable.

7. 🚫 Abuse of Policy

We reserve the right to refuse refunds if:

  • There is evidence of misuse or abuse of the platform

  • The request is fraudulent or violates our Terms & Conditions

8. 🔄 Processing Refunds

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

9. 📞 Contact Us

To request a refund or ask questions, contact us:

  • Email: info@misitioweb.do